Choosing the right cleaning partner for your business starts with a proper understanding of your space—and your needs. That’s why ACW offers every potential client a free, no-obligation site walkthrough, designed to assess your facility, understand your expectations, and build a tailored quote. But what exactly happens during this visit?
Step 1: Understanding Your Business
We begin every walkthrough by listening. Our Business Development Manager will speak with you about your operations, peak traffic times, industry-specific requirements, and what success looks like for you. Whether you’re in healthcare, hospitality, education or retail, we adapt to your environment.
Step 2: Facility Assessment
Our team will conduct a full tour of your premises to evaluate:
- Square metreage and layout
- Flooring types and surface finishes
- Number and condition of bathrooms
- Kitchens, breakout areas, reception zones
- Storage, waste management and supply cupboards
We pay close attention to high-touch surfaces, problem areas, and safety compliance.
Step 3: Identifying Challenges and Opportunities
Unlike some companies, we won’t just take notes and walk out. During the tour, we’ll give immediate feedback where we spot:
- Areas missed by your current provider
- Compliance risks (especially in health/aged care)
- Opportunities for smarter scheduling
- Suggestions to streamline consumables and reduce waste
Step 4: Tailoring Your Cleaning Scope
Once we’ve gathered the data, we tailor a cleaning scope that suits your space, your goals, and your budget. You’ll receive:
- A quote based on tasks and frequency, not hours
- Flexible options for add-on services (like maintenance)
- Site-specific safety and quality assurance inclusions
Step 5: Your Questions Answered
We encourage you to ask about:
- Our OH&S and ISO certifications
- Staff training procedures
- Transition plans if you’re switching providers
- Consumables, frequency, emergency protocols
A walkthrough with ACW isn’t just about measuring square footage—it’s about making sure your property is sorted. With realistic pricing, decades of experience, and no hidden costs, we’re here to make your job easier.
📞 Book your site walkthrough today and discover the ACW difference.