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Blog

Category: Hospitality

From client to BDE: How ACW won me over

From client to BDE: How ACW won me over

Wednesday, September 26, 2018   Hospitality

“Before I worked for ACW, they worked for me”. Business Development Executive Steve Dall’Armi shares his story as a former client turned employee of ACW.

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Why you need to spend more on cleaning

Why you need to spend more on cleaning

Monday, September 24, 2018   Commercial, Hospitality

Spend more to save more. National Business Development Manager for ACW, Ross Galanis, explains why cleaning is one key area you need to stop skimping on.

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3 ways the guest experience has changed in hotels and resorts

3 ways the guest experience has changed in hotels and resorts

Friday, May 25, 2018   Hospitality

When guests visit four- and five-star hotels and resorts, they expect a luxury experience. This has never changed and never will. What this experience looks like, however, is constantly evolving. Modern technology has changed the hotel industry and staying up to date is key. Here’s what you need to know.

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Could transparent alerts end the pest problem in Australian hotels?

Could transparent alerts end the pest problem in Australian hotels?

Thursday, May 10, 2018   Hospitality

If your hotel has a pest problem, you don’t want guests to be the first to notice. At the same time, you shouldn’t have pest control professionals hanging around your venue. That’s why many management teams are now using sensor activated reporting systems to go behind the scenes and catch rodents and insects in the act.

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Why going green as a hotel starts with the right partners

Why going green as a hotel starts with the right partners

Tuesday, May 8, 2018   Hospitality

Making your hotel more sustainable isn’t just the right thing to do – it can also help your business save money and increase profits. That’s because today’s guests are more concerned with environmental issues than ever before. Want to make sure you’re giving them the eco-friendly experience they’re after? Here’s how.

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Could poor communication be hurting your housekeeping program?

Could poor communication be hurting your housekeeping program?

Wednesday, March 28, 2018   Hospitality

When hotel staff can’t communicate, guests suffer. That’s because weak, ineffective communication leads to wasted time and resources, making it more difficult for staff to provide top service. We explore why strong communication should be a main priority in every hotel and how to foster it.

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3 key success factors for Australian hotels in 2018

3 key success factors for Australian hotels in 2018

Wednesday, February 14, 2018   Hospitality

In the last few years, Australian hotels and resorts have enjoyed growth thanks to new residents and increased tourism. These markets, however, have also led to competition from peer-to-peer rental services like Airbnb. Here are three things hotels need to consider in order to succeed in 2018.

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What’s the difference between housekeeping and cleaning?

What’s the difference between housekeeping and cleaning?

Thursday, December 21, 2017   Hospitality

Do you know the difference between housekeeping and cleaning? More importantly, do you know which set of services is better suited to hotels and resorts? We explain the distinction and why the fast paced requirements of Australian hotels are best met by professional housekeepers.

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