#057 The ROI of Outsourcing: When and Why to Ditch In-House Cleaning

Managing an in-house cleaning team may seem like a cost-saving move—until the hidden expenses start piling up. From wages and recruitment to training, supervision, and compliance, internal teams can quickly become more trouble than they’re worth. At ACW, we’ve helped dozens of businesses make the switch. Here’s when outsourcing makes sense—and why the ROI is real.

The Hidden Costs of In-House Cleaning

You might think in-house means control, but it also means:

  • HR overhead: hiring, training, scheduling, managing
  • Compliance risk: missed OH&S standards, lack of certifications
  • Coverage issues: no-shows, sick leave, holiday backfill
  • Equipment and product management
  • Quality inconsistency due to lack of accountability

All of this adds time and cost—and if your core business isn’t cleaning, it’s an unnecessary distraction.

When to Consider Outsourcing

✔ Your team is stretched managing cleaners

✔ Standards have dropped, and complaints are rising

✔ You need flexibility (weekends, events, seasonal surges)

✔ You’re scaling across multiple sites

✔ You want to simplify vendor management and billing

The ACW Difference

When you outsource to ACW, you get:

  • Trained staff aligned to your brand standards
  • A single point of contact for cleaning, maintenance, and consumables
  • Emergency response, 24/7 support
  • Site supervisors and performance checks
  • Fair staff wages with proper insurance and cover

We’re triple-certified, operate nationally, and quote based on results—not hours.

Real Cost Savings

Many of our clients report:

  • Reduced absenteeism (cleaner, safer spaces)
  • Lower consumables spend (optimised supply management)
  • Reduced admin load
  • Fewer complaints and re-cleans
  • Better brand presentation

Outsourcing your cleaning isn’t just a staffing decision—it’s a strategic one. With ACW, the ROI comes in time, quality, and peace of mind.

📧 Let’s talk about whether outsourcing is right for your business.

Leave a Reply

Your email address will not be published. Required fields are marked *

Let's get in touch

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours.