About Us New

OUR STORY

ACW: Building Trusted Partnerships Across Australia Since 1990

ACW (A Cleaner World) is a leading national facility services provider with a rich history of serving communities and businesses across Australia. Since our establishment in 1990, we’ve grown into a trusted partner for a diverse range of clients, delivering exceptional property services tailored to meet their unique needs.

Our strength lies in the long-term relationships we’ve cultivated with our clients and staff. Many of our clients have been with us for decades, a testament to the trust and reliability we bring to every partnership. Our commitment to excellence has also fostered a loyal workforce, with numerous team members contributing over twenty years of dedicated service. This deep connection with both our clients and staff underscores the community-driven ethos at the heart of ACW.

The owner of Think ACW Cleaning Services, smiling on a grey background.

A Think ACW property technician, fixing a customers damaged roof.

A Think ACW facilities cleaner, washing clothes for a aged care center.

At ACW

we believe in treating every client as a valued member of our extended family.

Our local teams are embedded within the communities they serve, ensuring that we deliver not just a service, but a commitment to making a positive impact. Our core values of excellence, integrity, and dedication drive us to continuously set the standard for property services across the nation.

As we continue to expand our footprint, our vision remains clear: to be Australia’s most esteemed property services company, known for the lasting partnerships we build and the unwavering quality we deliver.

We offer a comprehensive suite of sustainable services, including cleaning, maintenance, chemicals, consumables, and energy management. Our operations are divided into six specialised divisions, each tailored to thoroughly understand your specific business needs and deliver unparalleled experiences for everyone involved.

Our Impact

Turning insights into action has driven our impact on clients and communities over the years.

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Clients Served

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Communities Assisted

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Projects Delivered

Our expert divisions

Our expert divisions include:

Care Services:

Focused on Aged Care, Childcare, Healthcare, and NFPs.

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Hospitality Services:

Specialising in Executive Housekeeping, Hotels, Food & Beverage venues, and Student Accommodation.

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Property Maintenance:

Featuring qualified and licensed trades for complete property upkeep.

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Chemicals Consumables:

Offering a range of chemicals, equipment, and everyday consumables such as hand soap, paper towels, and sanitiser.

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Commercial Cleaning:

Covering both general and specialised needs across body corporate, government sectors, and the entertainment & leisure industries.

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Energy Solutions:

Dedicated to cutting-edge solar installations, maintenance, and LED lighting solutions.

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Expertise you
can count on

We're not just about service delivery; we aim to enhance your return on investment while ensuring complete satisfaction with our services. We stand by our commitments, never promising what we can’t deliver and always going the extra mile. True to our word, we resolve issues swiftly and without excuses.

Our Values

At ACW, our core values guide every team member like a compass, ensuring that we consistently uphold the highest standards in all we do.

Excellence

Excellence

We embrace a commitment to excellence, ensuring every site we manage is impeccably maintained and welcoming. Our quest for innovation drives us to employ the latest and most effective cleaning and maintenance techniques.

We proudly hold triple certifications, demonstrating our dedication to:

Quality (ISO 9001): Upholding the highest standards in all our services.
Environmental Sustainability (AS/NZS ISO 14001): Committing to eco-friendly practices.
Health and Safety (AS/NZS 4801): Ensuring the well-being of our staff and clients.

Additionally, we are pre-certified in OH&S standards by Cm3, reinforcing our commitment to operational excellence.

Integrity

At the heart of ACW is a foundation of integrity. We cultivate trust through transparency, open communication, and unwavering honesty. Our robust online management system, CleanCare Connect, enhances this transparency, enabling clients to monitor real-time site activities, access detailed reports and audits, and communicate directly with our team. This system ensures a seamless, hassle-free experience with no surprises.

Dedication

Our dedication to your needs is absolute. We treat every site with the same care and attention as if it were our own, and regard every client as part of our family. This ethos extends beyond business hours, with our team available 24/7/365, ready to support you whenever you need. Our commitment to social responsibility is demonstrated through our environmental initiatives and support for local community groups, sporting clubs, and family-based charities both in Australia and globally.

Through these core values, ACW not only aims to meet your expectations but to exceed them, ensuring that every interaction is built on trust and satisfaction.

ACW Compassion: A Compassionate World, A Caring Community

At ACW, we believe that our impact extends beyond the services we provide. We are immensely proud to support individuals and organisations that make significant contributions to communities across Australia. Our commitment to community partnership involves more than just business; it’s about fostering a compassionate world where care and support are at the forefront.

Our Engagement Initiatives Include:

Sponsoring Local Sporting Clubs: We proudly back football and soccer clubs across the nation, helping them achieve their goals both on and off the field. Our support extends to all levels, from grassroots to professional teams, fostering community spirit and healthy living.
Supporting Community Projects: We partner with various community initiatives, contributing our time, resources, and expertise to projects that enhance the lives of local residents. Whether it’s participating in charity fun runs or volunteering at community events, our team is dedicated to making a difference.
Indigenous Support: ACW is committed to working closely with Indigenous communities through our dedicated Indigenous arm. We support initiatives that promote cultural awareness, education, and empowerment within these communities, ensuring our contributions have a lasting impact.
Compassionate Partnerships: Under our ACW Compassion initiative, we collaborate with organisations like Sacred Heart, Temcare, and World Vision. These partnerships allow us to extend our care beyond cleaning and maintenance, contributing to causes that align with our values of compassion and community care.

Community Partnership

Partners we trust

We Encourage You to Join Us:

Our engagement doesn’t end with our team. We invite you to support the organisations we partner with, helping us extend our reach and impact. Simply click on their logos below to learn more and get involved.