Introduction
The COVID-19 pandemic presented unprecedented challenges for aged care facilities. ACW stepped up to provide enhanced cleaning and disinfection services to protect some of Australia’s most vulnerable citizens.
Enhanced Cleaning Protocols
ACW implemented enhanced cleaning protocols including increased frequency of cleaning and disinfection, use of hospital-grade disinfectants effective against COVID-19, focus on high-touch surfaces and communal areas, and strict PPE requirements for all cleaning staff.
Staff Training and Safety
Our staff received additional training in COVID-safe cleaning practices, proper PPE usage and disposal, infection control in pandemic conditions, and mental health support during challenging times.
Supporting Facility Operations
Beyond cleaning, ACW supported aged care facilities by providing advice on infection prevention, helping implement visitor management protocols, and ensuring continuity of service despite operational challenges.
Lessons Learned
The pandemic reinforced the critical importance of professional cleaning in aged care. ACW has incorporated the lessons learned into our ongoing service delivery, ensuring we are prepared for future challenges.
Conclusion
ACW’s response during the pandemic demonstrated our commitment to protecting aged care residents and supporting the facilities that care for them. Contact ACW to learn about our comprehensive aged care cleaning services.
