We work closely with our clients to customise the services we provide based on their specific needs and circumstances. We are willing to go the extra mile whenever and wherever we’re needed. Contact us today to get in touch with our team of experienced professionals.
About ACW Care
Cleaning goes beyond what you can see – It’s often the unseen elements that can affect quality and safety in aged care environments. ACW Care understands that the wellbeing of your residents is your primary concern, it is ours too. Providing the best service starts with a genuine level of care. Contact us to learn more about out incredible staff and how they can help you!
ACW Care is backed by extensive professional cleaning experience and a triple certification in:
Health and Safety
A Cleaner World has been making the world a cleaner, better place since 1991.
When it comes to aged care, hiring a professional cleaning company is essential. Not only can the ACW Care team keep your facility safe and hygienic, but we also go above and beyond to ensure compliance during government audits.
What does it mean to clean for health?
Are you more concerned about the appearance of your site? Or the health of your patients, residents and staff members? In most aged care facilities, the latter is true.
If not controlled, bacteria can spread extremely quickly in aged care facilities – threatening the wellbeing of seniors. That’s why working with an experienced aged care cleaning company who understands how to clean for health and safety by controlling outbreaks of Gastroenteritis or other diseases.
Cleaning for health means making sure that a facility not only looks good, but it’s hygienic as well. Some cleaning companies will cut corners when it comes to sanitation. These organisations might decrease the frequency or duration of services to minimise costs. After all, appearance is their priority.
With a company like ACW Care, on the other hand, we’ll make sure your site looks good and ensure it’s a safe, controlled environment. Simply put, our services go well beyond superficial, aesthetic cleaning.
ACW Care: A passionate team of aged care experts
Providing the best service means employing the best staff. To this end, we train our team extensively in several areas, including:
- Industry standards for general excellence and best practice
- Chemical use and dilution in regards to disease control and overall safety
- Working with the elderly, which includes manual handling training should a resident require our assistance
- Infections and bacteria control
- Mandatory reporting in regards to any observed instances of neglect or abuse of the elderly
As a company, we’re also passionate about having the very best, most appropriate equipment. Everything from our trolleys to our mops is built for use in aged care facilities and we’re constantly looking out for new, cutting edge supplies and practices to implement.
The importance of compliance in aged care facilities
An aged care cleaning company can keep your residents safe, but also your facility as a whole. That’s because in Australian aged care facilities, compliance is key if you wish to avoid hefty fines, penalties or even closures.
The Australian Aged Care Quality Agency (AACQA) can audit your facility at any time – with or without issuing an announcement. When they do, they’ll be evaluating your organisation according to a series of rigid standards across four different categories:
- Management systems, staffing and organisational development
- Health and personal care
- Care recipient lifestyle
- Physical environment and safe systems
Most aged care cleaning companies can help you meet health and personal care standards, as well as physical environment and safety requirements, but few can offer much assistance elsewhere.
That’s where ACW Care is a bit different. One of our unique selling points is our aged care reporting system that’s built on seamless record keeping and transparency.
When you get audited, you’ll be required to show heaps of documentation about your cleaning practices, responses to breakouts and other incidents, and the team you have working in your facility.
Because of our careful record keeping, we’ll have this all compiled and ready to go. According to Aged Care Insite, record keeping, pay rates, entitlements and pay slip requirements are among the most common challenges in the industry when it comes to compliance. Avoid this by working with us.
GASTROENTERITIS AND INFECTION CONTROL
We all know it is essential in Aged Care Facilities to maintain the highest standard of cleaning to safeguard residents against an outbreak of Gastroenteritis or disease.
ACW Care has established a reputation for controlling such outbreaks. Our staff have been trained with the necessary knowledge, skills, and work practices to prevent infection and where possible, minimise the transmission of infection.
We now have set up an experienced Infection Control Response Team who are available to help minimise the damage of these types of outbreaks in Aged Care.
This includes supporting the management of a facility on the following:
- Restriction of movement within a facility
- How to act with staff who have symptoms
- Avoiding the transfer of the outbreak between patients
- Cleaning and sanitisation of Isolated/Infectious areas
- Cleaning and Chemicals product usage
- Kitchen sanitisation and disposal of contaminated food
- Decontamination Protocol
The ACW Care Infection Control Response Team is available within 2 – 4 hours of contact. ACW Care has set up this team to provide our Aged Care Clients peace of mind, knowing that they will have immediate support if such an outbreak occurs.
ACW Care Infection Control Response Team provides the following services:
- Residents Room Clean – Full Bleach Down
- Kitchen Bleach – Full Bleach Down
- Carpet Steam Cleaning
- General Bleach Downs through facility as advised by Manager.
Complete Laundry Services
Laundry services are an important part of the full service offering provided by ACW Care.
We understand the importance of delivery of clean linen and clothing to residents which meet all infection control requirements.
Demands for provision of Laundry services are calculated according to the types of residents to ensure that we understand the estimated number of kilos of laundry in any one week and therefore how many washing machine and dryer cycles must be delivered.
Our staff work as assistants in the laundry with the following responsibilities:
- Laundry sorting (fabric identification and garment cleaning requirements)
- Cleaning and drying of laundry (including operation of the machines)
- Dispatching laundry items
ACW Care’s inspection and monitoring process is managed with the quality plan set-up for a facility. These quality plan requirements are monitored on a weekly basis, by our assigned Area Manager via a generated inspection report. This ensures that there is continuity and compliance established at each facility.
Cleaning staff are also required to sign off their work daily – so that their work can be monitored.
All Area Managers are available 24/7 to address any urgent issues within your facility.
Optimise your aged care cleaning
ACW Care is based in Melbourne, but we operate nationwide. Reach out now to find out how we can optimise your aged care facility, nursing home, private hospital or childcare centre.