Infection Control

The ACW Team can support you in protecting staff and customers in the event of an outbreak – including COVID-19. The threat of another spike in cases is real – particularly as new variants of COVID-19 arise. Plus… it’s not just COVID-19. Bacteria like e.coli, c.difficile, salmonella, staphylococcus aureus, MRSA… bacteria that are responsible for the most common outbreaks in hospitality and healthcare. Virus such as rhinovirus (the common cold) and seasonal influenza are rampant all year round. Every fingerprint carries germs! And CSIRO research has shown that viruses like the novel coronavirus can live 28 days or more on hard surfaces like glass. So not only are those fingerprints soiling your reputation – they’re potential pathogens.

We can help protect your business. We have 30 years’ experience in infection control, providing contamination cleaning, infection control and other specialised cleaning services across all industry sectors. We have specific experience in preventing or containing infection in food and beverage and food manufacturing (to HAACP standards), in clinical and general care environments such as healthcare, aged care, and childcare, and in general commercial premises from offices to body corps/strata to large and small retail environments. We also have extensive experience mitigating the risk of infection in hospitality including large scale and boutique accommodation, serviced apartments and student accommodation.

As a community service we are happy to conduct a FREE audit of your cleaning protocols – whether that’s the cleaning programme you had in place before lockdown, touchpoint sanitisation, or what you need to do in order to re-open. We can help you navigate the complex requirements.

Please see below for services we can provide including a FREE no-obligation infection control audit and contact us for a quote.


Cleaning and Sanitising – whole facility or touch points only

We have a trained team to disinfect all surfaces and touch points with TGA-registered hospital grade disinfectant as well as full decontamination cleans.  Examples of the two biocides/disinfectants that we most commonly use include sodium hypochlorite at 5000ppm and benzalkonium chloride (quaternary ammonium). We can also use non-toxic alternatives such as hydrogen peroxide at 3% w/w and the Abco enzyme-based Enviro-plus range.

If there is a confirmed case of gastro, Hep A/B, Legionnaires, or COVID-19, your site will require a full site decontamination. This is often called a ‘bleach down’ (as the common practice is to use bleach, or sodium hypochlorite at 5000ppm), however we recommend using disinfectants such as Agar CounterFlu or Microsafe Nanocyn which have a much faster ‘kill time’. We can also use the Abco Enviro-Plus range as a non-toxic alternative. All surfaces must be thoroughly wiped with disinfectant, and the disinfectant must stay wet for the recommended time. A full disinfection is also recommended where staff have come down with the ‘flu’ or even a cold. Virus particles can live on surfaces for days, and standard environmental cleaning cannot guarantee they’re eliminated.

We can also provide full fumigation (‘fogging’). This consists of disinfecting all surfaces, floors, walls up to 2m, and the air latent within the facility. We use several different units depending on the facility’s requirements – misting, fogging and electrostatic spraying. We have several disinfectant products available, including

  • Protective disinfectants such as ZOONO which leave a micro-cellular coating on surfaces that continues to kill for up to 28 days. ZOONO is TGA-approved to kill a wide variety of viruses, bacteria and mould spores, including COVID-19. This can reduce your on-going cleaning costs by minimising the need for widespread continuous surface disinfecting.
  • Completely non-toxic options such as Microsafe Nanocyn. This is 100% natural, non-toxic, 99.97% water, non-corrosive and alcohol-free. Nanocyn is safe enough to be used without a mask, and when people are present in the room being fumigated. This method of disinfection is completely safe for humans and pets.

We can also supply BioZone air filtration units (for rental or purchase). These kill airborne viruses, fungal spores and bacteria 24/7 and remove odours by circulating the air through UV light. We can visit your site to provide a quote – the correct unit will vary depending on the size and configuration of the space. This option is also completely safe for humans and pets and perfect for food prep areas.